Quick Overview
Five plays: support, order status, bookings, leads, and re-engagement.
What it is and why it matters
- Deflect FAQs and route to agents
- Delivery updates in chat
- 24x7 bookings with reminders
- Lead capture and qualification
- Compliant campaigns
How to implement with Botmara
- Phase 1: FAQs and order status
- Phase 2: Bookings and payments
- Phase 3: Leads and campaigns
Tips, FAQs, and next steps
- Track deflection, CSAT
- Expand automation from review
Helpful Resources
Explore docs for compliance, M-Pesa payments, and website chat.