Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes your email address, usage data, and any code or content you submit through our API.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and respond to your comments and questions.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmission is encrypted using industry-standard protocols.

Code and Content Retention

By default, we use minimal logging and configurable retention policies. You can adjust these settings in your dashboard. We do not use your code to train our models without explicit consent.

WhatsApp Business Data

When you connect WhatsApp, your messages are processed to deliver the service in line with WABA policies. We minimize storage of message content and never sell conversation data.

Payments & Billing Data

We store basic billing information required to process subscriptions and top-ups. Payment instrument data is processed by your chosen payment provider.

Data Deletion Requests

You can request deletion of your account and associated content from the dashboard or by emailingprivacy@botmara.com. We aim to fulfill deletion within 30 days, subject to legal retention requirements.

Third-Party Services

Our service may integrate with third-party AI providers to deliver our core functionality. These integrations are governed by our secure proxy architecture to protect your data.

Your Rights

You have the right to access, update, or delete your personal information. You may also request data portability or object to certain processing activities. Contact us to exercise these rights.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@botmara.com.