Quick Overview
Trends: multilingual models, commerce surfaces, higher automation coverage.
What it is and why it matters
Chat-first reduces friction and lifts outcomes.
How to implement with Botmara
- Audit journeys for chat-first
- Invest in data and safety
- Continuous training and tests
Tips, FAQs, and next steps
- Privacy by design
- Frequency caps and opt-outs
Helpful Resources
Explore docs for compliance, M-Pesa payments, and website chat.